Through its Technical Committee 1.1 Performance of Transport Administrations, PIARC is undertaking an extended investigation of disruptive technologies & service models impacting the roads and transport sector, and how transport agencies are responding to the related challenges and opportunities in policy, regulatory and organisational terms.

Key questions being examined by TC 1.1, via its Working Group 2, include:

·What are the technologies and service models having the greatest potential impact, in which ways and over which timescales?

·What is the current level of awareness, willingness to respond and leadership across transport agencies and how well-equipped are they to manage disruption and change?

·In taking these steps, how are agencies adapting their own organisations, for example through building skills and capacity, changing organisational processes, or recruiting new talent?

·What partnerships are emerging, and may be needed, to support technological change, within the public sector, but also across the private and academic sectors, and how should these partnerships be best managed?

·What guidance, decision support tools and other actions are needed to improve agencies’ capacity to respond to and manage change in ways which balance the complex factors at play and deliver public value?

The case studies present a wide range of evidence and allow some key conclusions to be drawn of relevance to the Working Group’s overall remit and lines of enquiry. These include priority technologies for focusing organisational efforts, examples of research, testing and early deployment activities, organisational changes and managing stakeholder ecosystems, including the private sector.