This report is based on the answers to a survey from 25 countries or state agencies. It addresses the following sub-topics:

• informing road users about changeable road/traffic conditions;
• usage of on-road installed devices for informing road users bout changeable road/traffic conditions;
• individual inquiries of road users in order to get information about changeable road/traffic conditions;
• feedback from road users concerning road/traffic conditions;
• communication with road users during extraordinary winter road conditions;
• road/traffic information aimed for winter pedestrians, cyclists, motorcyclists and motorists of all-terrain vehicles;
• education of drivers and travelers to be active in inquiring of driving condition information;
• interpretation of road/traffic information for foreigners.

In addition, appendices provide information on websites, public telephone numbers and E-mail addresses dedicated to road/traffic information in the different countries and states which responded to the survey.