The Topic Area Traffic Management and Quality of Service deals with several issues from the PIARC Strategic Plan for the period of 1995 - 1999. It deals with (1.2) "improving quality standards for design, construction, equipment and maintenance", (4.1) "improving traffic planning and management, taking account of all categories of users, (4.6) "effectiveness of measures to moderate traffic speeds" and (6.5) "addressing problems of traffic congestion, environment and mobility in urban areas of developing countries and countries in transition".

This report deals with research on congestion, the impact and efficiency of methods of traffic management, congestion control within urban areas, optimization of existing road infrastructure to reduce congestion of new facilities, new technologies and finally cost and quality of service levels.