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PIARC (World Road Association), founded in 1909 and comprising 125 member governments from all over the world, is the global forum for exchange of knowledge and experience on roads, road transport policies and practices. With consultative status to the Economic and Social Council of the United Nations, the Association is contributing to a stable and sustainable global development of the road and transport sector.

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From strategic planning to everyday practice - Customer orientation in Nordic Road Administrations

  • Information sheet

    • Date: 2007
    • Author(s): ACKLEY Hanna
    • Domain(s): Road Policies / Governance of Road Authorities / Planning / Road Assets Management
    • PIARC Ref.: RR334-026
    • Number of pages: 8

  • This article has been published in the Routes/Roads magazine